Return & Refund Policy

Made-to-order returns, damaged items, replacements, and refunds.

However, we stand behind the quality of our products. If your item arrives damaged or has a manufacturing defect, we will gladly provide a free replacement or a full refund.

Defects & Damages

Timeframe for Claims

All claims for misprinted, damaged, or defective items must be submitted within 30 days of receiving the product.

How to Report an Issue

If you receive a defective or damaged item, please contact our support team immediately. To expedite your claim, please include:

• Your original order number.
• A clear photograph showing the defect or damage.
• A brief description of the issue.

Refund & Replacement Process

Once we review your claim and approve it, we will provide a replacement at no additional cost or submit a full refund to your original payment method. Approved refunds are normally submitted within 5 business days after approval. Your bank or payment provider may require additional time before the credit appears on your account.

• Return Shipping Costs: If your item is verified as defective, you are not responsible for any return shipping costs. In most cases, a photograph is sufficient and we will not require you to mail the physical item back to our facility.
• Restocking Fees: We do not charge any restocking fees for defective or damaged items.

Lost in Transit

For packages lost in transit, claims must be submitted no later than 30 days after the estimated delivery date. Approved lost-package claims may receive a replacement at no additional cost. If carrier tracking shows the package as delivered but you cannot locate it, contact us so we can review the order and available carrier information.