Shipping Policy
Important information regarding production and delivery times.
UDPwear.com partners with professional print facilities to custom-make every item to order. Because our items are made specifically for you, they require a production period before they are shipped.
Free Shipping
Many UDPwear products include Free Standard Shipping. When shipping is not included, the available shipping charge is calculated at checkout based on the product, fulfillment partner, and destination.
If an item requires an additional shipping fee (such as oversized items or expedited delivery options), the exact cost will be calculated and clearly displayed at checkout before you complete your purchase. You will never encounter hidden fees.
Processing & Production Time
Since our products are custom-printed on demand, please allow time for production before your order is handed off to the shipping carrier.
- Standard Production Time: 2 to 5 business days (Monday – Friday, excluding holidays).
Estimated Delivery & Transit Time
Once your order has been printed and packaged, it is handed to the carrier selected by the fulfillment partner. Carriers and transit times vary by fulfillment location and destination.
- Transit Time: Varies by destination, carrier, and fulfillment location.
- Total Estimated Delivery Time: The current estimate is shown at checkout when available. International orders may take longer than domestic orders.
Order Tracking
As soon as your order ships, you will receive a shipping confirmation email containing a tracking number. Please note that it may take 24 to 48 hours for the carrier’s tracking system to update with the initial scan.
Shipping Destinations & Restrictions
UDPwear ships worldwide through our print-on-demand fulfillment partners. Shipping availability, cost, and delivery time vary by product, fulfillment location, and destination. Some products or promotions may include free shipping; otherwise, the available shipping charge is calculated at checkout by the fulfillment partner. Certain destinations, P.O. Boxes, APO/FPO addresses, or remote regions may have limited service depending on the product and carrier.
Multiple Packages
Because we work with multiple specialized printing facilities to bring you the best quality products, your order may be shipped in multiple packages. If this happens, you will receive tracking numbers for each individual package. You will not be charged any additional shipping fees for split shipments.
Contact Information
If you have any questions regarding the shipping or delivery of your order, please contact us:
- Email: SUPPORT@UDPWEAR.COM
